Shipping & Delivery

Shipping and delivery are arranged and carried out by the merchant or supplier you choose through sold.ma. As an affiliate intermediary, we do not dispatch, deliver, or control logistics. If you have questions about a delivery, we can forward your enquiry to the relevant merchant or supplier.

How shipping works

When you complete a purchase, the merchant or supplier handles packing, dispatch, and carrier selection. Delivery times and costs depend on the merchant, supplier, carrier, and your location. We recommend checking the product page or the merchant’s own shipping policy for estimates.

Delivery issues and support

If your order does not arrive as expected, or if you need to update delivery details, contact us at contact@sold.ma. We will forward your request to the merchant or supplier, who will manage the resolution. Please do not send sensitive payment information in your message.

Our role

sold.ma is an affiliate decision-support intermediary. We do not process orders, handle payments, or manage shipping. The merchant or supplier is responsible for delivery arrangements, return eligibility, warranty decisions, and any refunds or replacements. Outcomes can vary depending on the merchant or supplier and the applicable transaction terms.